Get help with Siemens industrial PCs, displays, programming devices and accessories, from identifying the order number to confirming packing and delivery. For an existing purchase, send your order reference and the assistance you need.
List the complete Siemens model and quantity for each item. Add your delivery destination.
We prepare a quotation for the products and quantities requested. Check the details and discuss any changes before confirming.
Check the pro forma invoice (PI) against the quotation, then confirm the product references, quantities and agreed terms.
We check the product models, quantities and agreed product details against the confirmed PI before moving to packing.
We pack the products according to their requirements and the packing details agreed for the confirmed order.
After packing, we arrange transport to the confirmed delivery destination using the shipping method agreed for your order.
We offer sea, air and rail shipping options, selected according to the products, destination and your requirements. Confirm the route and delivery terms with your quotation.
Discuss sea freight for your shipment, including packing, destination and delivery requirements.
Ask about air freight for your order. The available service and freight charges depend on the shipment and destination.
Discuss rail shipping where a suitable route is available for your destination and shipment.
We provide free shipping to destinations within mainland China. Include the complete delivery address and contact details when confirming your order.
For international delivery, confirm freight charges, shipping terms and document requirements before placing the order.
Our staff reply to quotation inquiries within 24 hours. Send the part numbers, quantities and destination so we can address your request.
We supply genuine Siemens products. Confirm the exact model and any product condition requirements before placing your order.
We prepare competitive quotations for your products and quantities, with pricing and delivery terms confirmed for your order.
Contact us about order details, packing, shipment or after-sales questions. Include your quotation or order reference.
We handle packing and shipping for your order. Based on the products and your destination, we select suitable packaging and a safe, efficient delivery method.
We choose the packing for each item using its handling requirements, size and weight, together with the delivery route.
SIMATIC Box PCs
We protect the housing and connectors with suitable cushioning, secure any included accessories and apply ESD precautions where the product instructions require them.
SIMATIC Rack PCs
We assess the unit weight and dimensions, support the chassis and protect protruding connections. A reinforced outer carton, pallet or crate is selected when the shipment needs it.
SIMATIC Panel PCs
We protect the display surface and edges, cushion the housing and keep pressure away from the screen. Mounting parts and accessories are secured separately within the packing.
Industrial Monitors
We use cushioning to protect the screen and corners and keep cables or brackets from contacting the display. Moisture protection is added where appropriate for the product and route.
Programming Devices
We protect the device, screen and power adapter, and secure included cables. Battery transport requirements are checked where applicable before the shipment is arranged.
Industrial PC Accessories
We separate small parts, protect connectors and keep each accessory identifiable with its corresponding order item. Sensitive electronic parts receive the handling protection they require.
Send your product list and destination, along with any special requirements. We will arrange suitable packing and shipping and confirm the details with you before dispatch.
Full models, quantities and included accessories.
We select suitable protective packing. Tell us about any special labeling or packing requirements.
The delivery destination and documents required for your purchase.
We select a suitable transport method for your products and destination, then confirm the shipping costs and delivery terms with you.
For a quotation, send the model, quantity and destination. For an existing purchase, include the order reference and the assistance you need.
Send requests for Siemens SIMATIC box, rack and panel PCs, industrial monitors, programming devices and accessories. Include the complete part number and required quantity.
Send the complete Siemens part number, quantity and delivery destination. Add any product or order questions.
Yes. Send the full Siemens model and quantity by email, WhatsApp or the inquiry form. Ask us to confirm availability for your request.
Ask for confirmation for the exact model and quantity before ordering. Include your destination and any required arrival date with your inquiry.
Yes. List the complete Siemens part number and quantity for every item. Add any version, configuration or operating requirements.
Ask us to confirm payment terms, currency and quoted charges for your order before making a payment.
Provide the complete order number and any required hardware, operating system, software or mounting details. If environmental conditions matter, include them; suitability must be confirmed for the specific device.
Send your order reference, complete part number and a description of the issue. Contact us to discuss the next steps before returning a product.
Our staff reply to quotation inquiries within 24 hours. Product availability and delivery timing are confirmed separately for your order.
Yes. We supply genuine Siemens products and offer competitive quotations. Confirm the exact part number, quantity and required product condition with us before ordering.
Yes. Shipping within mainland China is free. For international orders, we confirm the available shipping method and freight charges with your quotation.
For an existing order, send your order reference, complete part number and a description of your question or issue. Relevant product-label details and error messages can help explain the request.
Contact us to discuss the next steps. Ask about any applicable warranty or service terms for your order before returning a product.
For a quotation, send the model, quantity and destination. For an existing purchase, include the order reference and the assistance you need.
Include the full reference and any version or option codes.
State the quantity for each item.
Include the quotation or order reference and describe what you need help with.
Tell us which industrial PC, display, programming device or accessory you need. Include the complete Siemens model or order number, quantity and destination. Our staff reply to quotation inquiries within 24 hours.
Prefer to send a message? Use email or WhatsApp.
For an existing order, send your order reference, complete part number and a description of your question or issue. Relevant product-label details and error messages can help explain the request.
